Welcome to RSARCG.com.au

Frequently Asked Questions

HOW DO I BOOK A COURSE?
Booking is so easy just call our office on 9580-0829 OR select a course from the timetable and send us an email.

DO I NEED TO BE 18?
No you don’t. You can do the courses before you turn 18, however, you must tell us you are under 18 as the training is conducted on licenced premises and you will have to be under the direct supervision of the trainer.

WHAT DO I BRING WITH ME?
All you need is cash for payment, some form of ID to prove who you are and a pen.

WHAT DO I WEAR TO THE COURSE?
Casual clothing but make sure if you are attending a club that you don’t wear thongs, singlets or ripped jeans.

HOW LONG ARE THE COURSES?
Both the RSA and RCG are 6 ½ hours in duration and done in one session each course.

DO I GET MY CERTIFICATE ON THE DAY?
Yes, you get your certificate on the day if you successfully complete the course.

However, if you are booked through an employment agency you are issued with an “Interim Statement” on the day to say you have successfully completed the course. Once the agency has paid the invoice your certificate is printed and mailed direct to you.

CAN AN EMPLOYMENT AGENCY PAY FOR MY COURSE?
Yes, but you need to have approval sent from your agency to our office prior to attending.
Approach you agency and get them to give us a call.

IS THERE A CANCELLATION FEE IF I DON’T ATTEND?
No – Just contact us to rebook.